Live Chat Factory

Personalised live chat service

Project Description

As part of a phased development, the Live Chat Factory was evolved from a solid base website into a full multi-page site with live chat integration and illustrated how-to guides. Time was spent on getting the right feel for the site, with emphasis on fresh, colourful graphics to support the brand.

The result is a bold and vibrant site that has its focus firmly on the service provided and clear signposting of the benefits.

Website shown on a laptop computer

Bespoke Design

We designed the website to be intuitive to use and provide a natural flow of content that both serves the visitors and the needs of the business.

Intuitive UI

It was important to design a UI that felt as natural as possible across all devices and enabled visitors to find the content they were looking for and make the call to action.


We used animation across the site draw attention to key content and interactive elements, as well as put a bit of zing into the pages.

Website shown on a mobile phone

From the business owner

“I was not unhappy with my website, I needed pages added to reflect some growth in my business. Martin immediately got my brief, gave me some excellent ideas, things I had not thought of to help my website visitors understand my business. Keeping me updated with basecamp, which kept me in the loop, Martin, then implemented new pages and updated old site. The result is an engaging, clear and simple to understand website. With great graphics of course!”

Karen Levett, Live Chat Factory

Get in touch

All projects start with a chat, so let’s have one and see where it goes. Use the form to send us a message and maybe arrange a meeting, either virtually or face to face.

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Opening hours

Monday – Friday: 9am – 6pm
Saturday and Sunday: Closed

Fire Squared Ltd.
Company Number: 14019738.
Registered Address: 12 Serles Close, Coffee Hall, Milton Keynes, MK6 5HB

VAT Number: 415688571